Cancellation Policy
Last-minute cancellations and no-shows have a significant impact on my ability to serve my clients. Preparation for your treatment begins well before you enter the studio. As an aesthetician, I have to limit the number of clients I take in a day to ensure the highest level of quality. I depend on clients showing up for their scheduled appointment times.
In order to reserve a spot for you in my schedule I require that you agree to the cancellation policy, as follows:
Clients must provide at least 24-hour notice to cancel or change an appointment. This means if your appointment is at 2 pm Friday you have until 2 pm sharp Thursday to cancel or reschedule.
In the event of a last-minute cancellation or no-show the client’s card on file will be charged a non-refundable inconvenience fee of half the service price, with no exceptions.
Privacy Policy
Privacy Policy (effective October 16, 2026) What we collect. We collect the information you give us, such as your name, email, phone number, skin concerns, and appointment details. If you come to us from a Facebook or Instagram ad, we also receive the details you submit in a lead form or message. Our website may collect basic visit data, like your device, browser, and pages viewed, using cookies and the Meta Pixel.
How we use it.
To book appointments and provide your treatments.
To answer your questions and send reminders and aftercare.
To send promotions, only if you agree to receive them.
To measure and improve our ads and website, including showing our ads to people who may be interested.
Who we share it with. We never sell your personal information. We share it only with the services that help us run the studio, such as booking, payments, messaging, and advertising platforms like Meta, and when the law requires it. Meta handles ad data under its own Privacy Policy (https://www.facebook.com/privacy/policy/). Your choices. You can ask us to see, correct, or delete your information, or to stop sending you messages, at any time. Reply STOP to any text or use the unsubscribe link in any email. You can manage the ads you see in your Facebook and Instagram settings, and turn off cookies in your browser. Security and children. We take reasonable steps to protect your information, but no system is completely secure. Our website and ads are meant for adults, and we do not knowingly collect information from children under 13. Changes. If we update this policy, we will change the date at the top of this page. Contact us. The Skin Studio by Zo, 3401 Kemp Boulevard, Suite J, Wichita Falls, TX 76308. Email: mailto:theskinstudiobyzo@gmail.com. Phone: (940) 213-3777. The one-page site I made also links to the old privacy page in its footer. Once your Squarespace page is live, I can point that link to it instead.